How can we help you?
Find answers to common questions about PayLink.
Frequently Asked Questions
What is PayLink?
PayLink is a digital payment platform that allows users to send, receive, and manage money securely and conveniently.
How do I create a PayLink account?
To create an account, visit our Sign Up page and follow the registration steps.
How can I add money to my PayLink account?
You can add money through partner stores, bank transfers, or by receiving funds from another PayLink user.
Is PayLink secure?
Yes, we use encryption and security measures to protect your transactions and personal data.
Can I withdraw money from my PayLink account?
Yes, you can withdraw money at authorized agents, partner locations, or transfer it to your bank account.
What happens if I send money to the wrong account?
Contact our support team immediately through our Contact Us page. We will assist you in recovering your funds if possible.
Can I use PayLink for online purchases?
Yes, PayLink can be used for online payments with supported merchants.
How do I reset my PayLink password?
If you need to reset your password, please visit our Contact Us page for assistance.
Are there any fees for using PayLink?
No, PayLink does not charge fees for sending or receiving money.
How can I contact PayLink support?
For any issues or questions, visit our Contact Us page to reach our support team.